Pearl

We want you to be completely satisfied with your jewelry purchase. If for any reason you are not completely satisfied with your purchase, simply return it for a full refund within 30 days from the original date of purchase. Merchandise that has been special ordered, customized or custom made including class rings and engraved items cannot be returned or exchanged. Any certificates or special documentation must accompany any return or a restocking fee may apply.

Watches must be in original condition (unaltered and unworn). All packaging, instructions and warranty documents must accompany any return or a restocking fee may apply.

Refunds will be made in the same manner in which payment was made at the time of purchase.  Refunds for items originally purchased with a check or cash in excess of $100 will be made by a check issued from our corporate office within 21 days of the return.  Items charged will be credited to the same account to which the purchase was charged. Online refunds will be made in the same manner in which payment was made at the time of purchase. Items charged to credit or debit card will be credited to the same account to which the purchase was charged. Be advised that credit companies may take up to 4-6 weeks to process a charge back.

All returns must be accompanied by the original sales receipt.